Refund Policy

Happy customers mean everything to us.  If something isn't right please call us on 0508 742 642 or email orders@picnicbox.co.nz and we will fix it.

We may require photographic evidence and/or return of the damaged or spoiled Product. If Picnic Box agrees that a Product was received by you in a damaged or spoiled condition we will replace the product or credit you by refunding the value of the damaged or spoiled Product.